privacy policy :
As a user of the website, you must read and understand the following list of terms and conditions:
Once you use the website for the purpose of purchasing, you will be obligated to follow the terms and conditions. Please carefully review the list of terms and conditions before starting to use the electronic services. If you do not agree (or are unable to comply) with any law or condition from the list, we advise you not to use the electronic services provided.
Value added tax
In accordance with the final value-added tax law in the Kingdom of Saudi Arabia and the final executive regulations and regulations issued pursuant thereto, Adel Online Pharmacies will impose this tax according to the applicable rate applicable to all electronic sales services provided to you in the Kingdom of Saudi Arabia, as of June 1, 2020.
All prices, shipping and cash on delivery fees announced on the website include value-added tax, and will be paid to the General Authority of Zakat and Tax in accordance with the laws of the Kingdom of Saudi Arabia and executive regulations.
Adel Pharmacies is registered with the General Authority of Zakat and Tax in compliance with the laws and regulations of value added tax under number 3004188213.
If you have any other inquiries, please contact one of the following customer service numbers:
00966500183151
00966504906861
00966532340424
For more information about value-added tax, you can visit the website of the General Authority of Zakat and Income
privacy policy :
We are aware of our responsibility to protect your personal information and take this very seriously. We believe that your personal information is one of our most important resources. We store and process your personal information on our servers and are protected by highly secure hardware and software. We also use a third party to verify and certify the privacy principles of our website, including services
We may use your email to let you know about products you may be interested in and to keep you informed about sales. You can unsubscribe from these communications by simply clicking on the “unsubscribe” link added to the bottom of each email. Please note that this statement only applies to customers who have elected to receive our email newsletter.
We do not trade your personal information by any means, such as selling or renting it to any third party, without obtaining your explicit consent in the first place.
Terms of use: A
The use of the website’s services is only available to persons who are able to represent themselves legally in accordance with the system of the Kingdom of Saudi Arabia. Persons who are unable to legally represent themselves according to the local contract system cannot use the website services.
If you are a minor (such as under 18 years of age), you may use the website services under the supervision of a parent or legal guardian, provided that he or she agrees to abide by the terms of the Terms of Use. The user will be responsible for using the site's services from outside the Kingdom of Saudi Arabia, in full compliance with the local laws in force in that region.
No customer or organization has the right to use one email and/or one mobile number to open more than one account for any reason, and the site administration has the right to freeze the violating accounts and/or cancel these accounts or one of them, with a commitment to liquidate all transactions related to the account before closing it and/ Or freeze and/or cancel it without incurring any responsibility on the Adel online store website.
It is known and agreed upon explicitly and implicitly that no member and/or customer has the right to use the site’s services (whether that member is a natural person or a legal person) and to carry out sales or purchases of prohibited, suspicious, or stolen products or any products that are considered to be in violation of applicable regulations and laws. In the Kingdom of Saudi Arabia and any other governmental bodies that have the authority to supervise and monitor local commerce services and e-commerce regulations and provisions, and if this is proven, the member and/or customer places himself under legal and personal responsibility and acknowledges that he bears full legal responsibility. He also acknowledges that no legal responsibility will arise. On Adel's online store website.
These terms and conditions are in effect and are void of any previous forms of commercial representation, oral agreements, or other understandings, unless additional conditions are specified in this regard for a specific product or service.
By using the website services, you will be obligated to follow the terms and conditions.
Electronic communication:
• By agreeing to use the website and our electronic services, you agree to receive our electronic messages in all their forms through e-mail, periodic bulletins, or notices and alerts announced on the website. Accordingly, you implicitly agree that all electronic transactions sent to you by us are legally binding and treated as written transactions.
• We have the right to monitor, record, save and use any phone call, e-mail or any other form of electronic communication with you for training purposes, with the aim of verifying the advice and comments directed to us and to improve and develop the quality of service provided to our customers.
• You have the right, as a user, to confirm that you do not want to receive promotional e-mail messages, and you can cancel receiving such messages by clicking on the option to request not to receive promotional messages, which is available at the bottom of the promotional and advertising messages.
Products or services
Some products or services may be available exclusively online through our website. These products or services may have limited quantities and cannot be returned or exchanged except in accordance with our Return Policy.
The online store has the right not to complete the order or not to ship to you depending on the type of items, as some items are prohibited from being shipped and the shipping and order amount is refunded according to the site’s policy.
We have done our best to display the images and colors of our products on the site accurately so that they appear in the same way as they appear in our stores, but we do not guarantee that your computer or mobile screen will display any of the colors with the required accuracy. Taking into account that the image or shape of the product may differ in reality from what is shown on the site, as a result of the changes that the producing companies make to their products from time to time, which may apply to the description of the products as well.